AT&T Long Lines book

Long Lines

The Bell System Unit For Nationwide and Worldwide Communications

Published in 1969

Book contributed by Roy Juch

Preface

This book tells about the Bell System’s service responsibilities and how it fulfills them.

The emphasis here is on Long Lines. But the rest of the Bell System is described in some detail so the reader can get an idea of how the different parts fit together to furnish nationwide and worldwide communication service.

The book is intended primarily to help new employees acquire a fuller understanding of the organization they have joined. It is also meant as a reference for those who want to refresh their memory on various aspects of the telephone business.

[Click on chapter links below]

Contents

Long Lines Role, History, Services

  • Long Lines and Other Bell Units
  • The Early Days
  • Conquering Distance
  • Many Kinds of Services
  • Facilities for Service
  • Working Arrangements with the Partners
  • Dividing the Revenues

Organization

  • Long Lines Department Board
  • The Executive Staff
  • Operations Organization

Running the Business

  • Personnel Matters
  • Marketing Long Distance Services
  • Engineering the Plant
  • The Maintenance Job
  • Planning and Managing the Network
  • Overseas Service
  • Communications for Government
  • Regulatory Matters
  • The Legal Department
  • Accounting
  • The Treasury Department
  • Public Relations

Other Units of the Bell System

  • AT&T, the Parent
  • The Associated Companies
  • The Role of Western Electric
  • Research at Bell Laboratories

Looking Ahead

  • The Changing World of Communications

Glossary of Telephone Terms; Bibliography-selected list of publications, books and pamphlets for further reading

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